We charge for our time & knowledge at very competitive rates. We do offer discounted rates for Private & Home* customers to enable viable system repairs. Ensuring your system is productive & reliable. We don’t like wasting money so we endeavour to give you the best financially viable advise based on your needs. Our customer reviews reflect this. Honest & Independent advice.
We have the knowledge to get you on the right track.
Business Customers
We charge £65.00 for the first hour . Any subsequent half hours are charged at £30.00
Diagnostic & routine check-up service visits are charged at a flat rate of £55.00
CRM & System Support charged at £55.00 per hour.
We offer systems advice and recommendations for new IT installations for your ever growing business, allowing you to stay ahead without huge service contract ties.
We cover a 5 mile radius from Burgess Hill for home visits. Additional mileage is charged (based on a google maps location from RH15 8PQ)
Due to increase travel costs.
- If your are located 5-10 miles from us we charge £8.50 as an additional mileage charge to our service invoice.
- For clients 10-15 miles from us we charge £16.50 as an additional mileage charge to our service invoice.
We also offer you the option to bring your computer to us by arrangement. Please telephone to discuss a convenient time for you.
Remote assistance is charged at £45.00 for a 45 min session, Any subsequent time required is charged at £10.00 per 15 minute block We’re happy to give realistic estimates and quotes, for any work that will require longer sessions.
Private & Home Customers*
We charge a discounted rate of £45.00 for the first hour & inc. home visit. Any subsequent half hours are charged at £20.00
We cover a 5 mile radius from Burgess Hill for home visits. Additional mileage is charged (based on a google maps location from RH15 8PQ)
Due to increased travel costs.
- If your are located 5-10 miles from us we charge £6.50 as an additional mileage charge to our service invoice.
- For clients 10-15 miles from us we charge £16.50 as an additional mileage charge to our service invoice.
We also offer you the option to bring your computer to us by arrangement. Please telephone to discuss a convenient time for you.
Remote assistance is charged at £42.50 for a 45 min session, Any subsequent time required is charged at £7.50 per 15 minute block, We’re happy to give realistic estimates and quotes, for any work that will require longer sessions.
Private & Home customers can receive our discounted rates. Business customer rates are set at very competitive rates. Please note that if you are a "business" customer but working from home then you may be charged business rates. Please contact us with your I.T. needs if your are unsure if you qualify for private/domestic discounts.
We charge for our time and knowledge, and are more than happy be to resolve issues over the phone. We do charge for telephone support at the current advertised rates.
We support Burgess Hill, Haywards Heath, Hassocks, Ditchling & surrounding area for all PC & IT services
Fixed cost IT support work guide. (off-site)
Data recovery due to system failure £60.00
Hardware replacement such as power supplies, memory, hard disks £30.00 (excluding parts cost)
System health check & clean up inc. registry clean £40.00
System Re-Install/Setup Preserving User Data £65.00
System Re-Install/New Setup £45.00
Telephone support & advice charged at £15.00 per 15 minutes.
Initial Diagnostic / Repair service £45.00 (there’s no charge if problem not identified) if we can can repair the issue quickly, we will within the initial charge. Any additional repair time required will be discussed before any work is carried out & charged at £20.00 per half hour.
All fixed charges are based on the Pc base units or Laptops being dropped off & collected by appointment. On-site support is charged at the normal hourly rates. For further details please call Richard on 07779 276224 / 01444 247944,
Website & Hosting price guide
Non Rt Hosting WordPress backups & cloud services are charged at £49.50 per year outside of RT hosting agreements. This entitles you you to fortnightly site backups alongside malware & SQL attacks which are becoming an ever increasing attack mechanisism.
Purchased inder more prominent.
Domain names can be purchased anywhere, and directed to any hosting space. We offer the service to assist you in purchasing a domain name should you require one. Existing Domains can be redirected to any hosting. We do not maintain the renewal of domain names. However we will remind you when their due.
Domain names
idependently typical costs are for .co.uk £21.50 per 2yr term, .com £35.00 per 2yr term.
Once you have a Domain name, we can offer domain email services (eg. yourname@yoursite.co.uk) Storage limits are flexible, and we will let you know when you are getting near your limit (500mb combined) and discuss your options and plan.
Site Recovery
£55 p/hr.
If you have lost your site through lapse of service renewals, we may be able to recover you site, Let us know as soon as possible for the best recovery options. We charge for our time and knowledge.
Hosting services
£92.50 annually, Including 1 x ftp upload account.
Hosting is where your sites files live online, all hosting at RicTECH is fully backed up on Fortnightly basis providing a fail-safe, should any external server fail, Backups can be requested at any time and supplied on a usb drive at a cost of £39.50. There is no cost if a suitable usb drive is provided. Additional backup services are suggested via updratft.
1 x ftp admin account is provided should you wish to upload/download file directly to the hosting space.
1gb of hosting space included with standard hosting
WordPress CMS website setup
Please contact us for a no obligation quote to discuss your needs, we offer very competitive rates.
Our services for WordPress Site setups and full theme styling start from £500.00, We endeavour to allow you full control over your site, unlike many website providers who will charge £60.00 plus for minor edits. Were here when you need us! Your growth is our growth!
WordPress CMS (content management System) sites are the most popular type of website, Due to their flexibility and SEO presence. The main benefit from WordPress is that the owner can simply log into the site from any computer and make changes and update the site, keeping the site fresh and updated.
We initially install and configure the site to suit your requirement to your chosen hosting service. We supply custom themes to include your Logos, Branding and other styling requirements. Included in the initial cost.
Updating service
We offer tailored monthly support packages, Monthly changes supplied from client by email with relevant text & images to be updated. Updates are typically processed within 7 days.
Website Ad-hoc Support/Updating charged at £55.00 per hour
Tuition Sessions on WordPress CMS £40 p/hr
We offer full support to add content to your site. We can either do all the updating for you, or teach you how to update the site yourself. Please call to discuss which method would suit you best.
Your site will have a media library, allowing you to upload images/photos with ease, and also a user friendly page editor. You will not need to be an expert to update your site. If you can use Word you will be able to update your site.
We can also offer you an option to update you site via email, Should you need to update a blog or post feed on your site. We can integrate social media into your site. Tying together all your online presence.
We offer automated cloud backup of your sites important files at an aditional £9.50* per year, giving you peace of mind that your site is safe. *For WordPress backup cloud services are charged at £29.80 per year outside of hosting aggrements. This entitles you you to fortnightly site backups along side malware & SQL attacks which are becoming ever more oromininat. Domain email services £42.50 annually, includes up to 10 email addresses with 500mb mailbox (combined) Domain names can be purchased anywhere, and directed to any hosting space. We offer the service to assist you in purchasing a domain name should you require one. Existing Domains can be redirected to any hosting. We do not maintain the renewal of domain names. However we will remind you when their due. Domain names Purchased independently typical costs are for .co.uk £21.50 per 2yr term, .com £35.00 per 2yr term. Once you have a Domain name, we can offer domain email services (eg. yourname@yoursite.co.uk) Storage limits are flexible, and we will let you know when you are getting near your limit (500mb combined) and discuss your options and plan. Site Recovery £55 p/hr. If you have lost your site through lapse of service renewals we may be able to recover you site, Let us know as soon as possible for the best recovery options. We charge for our time and knowledge.
Your Business Branding
Are you stuck with your branding? RicTECH can provide you the branding service you need to digitally get going then you can print your logo`s on workwear, coffee cups, business cards, what ever take your fancy.
We are great at helping small start-ups with all the formats and option for your logos. from concept to realty we have done it many times before. Below are example of business we have supported with branding and font sets. (some from a complete fresh start). Were here to help.
Logo and branding consultation starts from £50.00
Give us a call, we are happy to advise on all Business situations from concept to established regrowth.
There are many options available to you, we have the knowledge to make them a reality.
We are adept in Photoshop, Google Font adaptations, Multi format fonts. Mobile, Desktop & Tablet website design. Website branding & formatting.