• Services From RicTECH
    • Our Ethos
    • IT Support & Computer Repair
    • Gaming Systems
    • Business Branding
    • Small Business Support
      • Demystifying Small Buiness I.T.
    • Tuition
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RicTECH - IT SolutionsRicTECH - IT Solutions
RicTECH - IT SolutionsRicTECH - IT Solutions
  • Services From RicTECH
    • Our Ethos
    • IT Support & Computer Repair
    • Gaming Systems
    • Business Branding
    • Small Business Support
      • Demystifying Small Buiness I.T.
    • Tuition
    • Website Design
    • Bespoke services
      • 3D Printing at RicTECH
  • IT Support & Computer Repair
  • Pricing
    • How do I pay RicTECH I.T.Solutions
  • Contact us
    • Who you gonna call!
    • Coverage Area for RicTECH IT Solutions
  • Our Reviews
    • Leave A Review

When you need that extra promotion or expansion,  RicTECH partners can help you grow.

RicTECH  only works with partners that uphold our customer service and ethos values. This gives you the confidence of our backing for growth.

Marketing

Phoenix Marketing can support your growing exposure needs, They are experts in SEO & PPC helping you grow your brand exposure.

Contact Phoenix

Site hosting beyond RicTECH

Krystal are a great hosting company, their support in the hour of need is exceptional. Their hosting is not bloated, giving you the site speed needed to succeed.

Get Advanced Hosting

Our connected network

We have provided advice & solutions to many industry sectors, this give RicTECH the ideal  postion to connect you with the right service.

Ask us where to go next.

Expanding a business is not a one man band. we can support you in the right direction.

Your success is our success!

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RicTECH - IT Solutions place picture
RicTECH - IT Solutions
5.0
Based on 63 reviews
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Hugh Rawlinson profile picture
Hugh Rawlinson
12:53 30 Dec 25
Richard helped us with some laptop compatibility issues, taking the time to take us through options, and enabled us to find the best solution. He’s knowledgeable, patient and good at explaining things clearly. I’d very much recommend his business and services.
Dan Laws profile picture
Dan Laws
16:36 21 Nov 25
Richard recently guided me through the process of building and appropriately setting up a website for my new small business Rocket Performance. Richard was incredibly helpful throughout and was able to provide me with all of the knowledge that I don't have but certainly needed to know! I am delighted with the page as well as all of the security, search engine optimisation and other relevant considerations. Richard was incredibly generous with his time throughout the entire process and no ask was too big or small. I couldn't recommend him highly enough.
Alan Lane profile picture
Alan Lane
16:41 17 Oct 25
Excellent service as always - our new laptops are now set up and running as we requested.
RicTECH IT Solutions are highly recommended!
Thanks
Alan and Bridget Lane
William Wickham profile picture
William Wickham
12:48 10 Oct 25
Excellent, reliable and competent service. Could not have done without it.
Val Broom profile picture
Val Broom
19:45 17 Aug 25
Julie McDonald profile picture
Julie McDonald
10:04 06 Jul 25
Richard is extremely helpful and knowledgeable. Rictech IT Solutions has supported our company in organising an e commerce shop, I cloud storage support and more recently sorting out our email addresses. We are very grateful to Richard for his patience and professionalism.We will certainly be using his services again. Thanks so much!
Ry Sharp profile picture
Ry Sharp
10:43 28 Jun 25
Richard was very friendly and helpful. Not only did he resolve my problem quickly, but he made my system more robust to avoid further issues, with detailed explanations, guidance and tips throughout.
Deborah Mitchell profile picture
Deborah Mitchell
12:00 04 Jun 25
Richard really know his stuff. I’m not IT savy and he’s been patient and supportive. He’s been able to fix all of my IT issues promptly. Highly recommend.
Margaret Clare profile picture
Margaret Clare
14:57 14 Mar 25
Richard has always been our go-to person for tech problems above our paygrade - he is a paragon of patience. He has just sorted out a cluster of phone, ipad and computer problems that have recently occurred and it is such a relief to get this dealt with in such a coherent and courteous way. We are very grateful to him and thoroughly recommend his company.
Michael Smith profile picture
Michael Smith
21:32 11 Feb 25
Richard diagnosed, replaced the broken parts and added extras to strengthen the mother board against future damage. He went above and beyond and included helpful tips on caring for the computer.
Brilliant!
Lee Everest profile picture
Lee Everest
19:12 07 Feb 25
Life saver Richard literally rescued my computer from what I thought was death such a nice man and professional service
Barbara Slaney profile picture
Barbara Slaney
09:23 08 Jan 25
Richard was exactly what his card says,clear,concise and affordable.He did a great job for me sorting out my printer and installing windows 11.He was very quick did a great job and was an excellent price.I highly recommend him
Accounts & Operations Oakmasters profile picture
Accounts & Operations Oakmasters
15:00 29 Nov 24
We have used Richard for all our company IT for several years. Quick, and efficient service, would definitely recommend.
Jane Medhurst profile picture
Jane Medhurst
08:34 05 Nov 24
Richard has been our I.T. Technician for many years and has consistently provided excellent service. He is always easy to reach, and if we can’t contact him immediately, he makes sure to return our call within the hour. His knowledge and expertise have been invaluable, and he is always willing to go above and beyond to help with any issues we encounter. We highly recommend Richard for anyone in need of reliable and professional I.T. support.
Anne Malkin profile picture
Anne Malkin
11:28 01 Nov 24
Richard sorted my laptop issues out within an hour. He also gave me great advice. I hope I don't need more help, no offence, but would not hesitate to make contact with any future Tech issues. Thank you.
Pete Psiclone profile picture
Pete Psiclone
17:46 03 Oct 24
Not only did Richard get me back up and running about as fast as humanly possible, he took the time to explain what he was doing and why while doing it. I learned a few new things too. Fast, effective, patient and friendly.
In the nicest possible way I hope I never need you again, but be assured, if I do, you'll be my fist phone call. Thank you Richard.
Sean Scott profile picture
Sean Scott
09:56 23 Sep 24
Great service. Quick to sort out problems
Paul Davis profile picture
Paul Davis
18:45 04 Jul 24
I called Richard once I came to the realisation that I had bitten off more than I could chew when setting up a new business. Richard was patient, explained everything very clearly and put us on the right track. Without him I am not sure what would would have done!
Peter Chapman profile picture
Peter Chapman
19:12 08 Feb 24
Had major problems with internet speed and printing issues. Richard solved it all within an hour. Identified keyboard and mouse failure,which he ordered and replaced, Speed is now amazing. Thank you Richard, your service was definitely five star, at the right price
John T profile picture
John T
16:01 18 Jan 24
We were recommended by a friend to contact Richard for our ongoing pc problems. We were very glad that we did. Given the age of our pc, he thought the best option would be to buy a new one. We did, and he returned to implement all the necessary applications. He was efficient, courteous and very patient with us. We will recommend him to others.
Lucy Davison profile picture
Lucy Davison
14:03 23 Nov 23
Thank you so much for great service as usual Richard. Problem solving and educating at the same time.. brilliant!
Mark Hibbert profile picture
Mark Hibbert
19:16 01 Nov 23
Richard has been tremendous in helping us sort out our IT issues, both at home and at work. He is extremely knowledgeable and quick to respond and would would have no hesitation in recommending him.
Chuffed to Bits profile picture
Chuffed to Bits
16:01 28 Sep 23
1st PC failure in 30 years and could have affected our business. Contacted Richard for help, he examined our machine and identified the problem with the M2 drive, then rectified and reloaded Windows back on. Very prompt and professional. Also provided advice on new products. Certainly someone to call upon when things go wrong.
Charles Roche profile picture
Charles Roche
17:39 18 Jul 23
Exceptional Website Redesign by Richard from Rictech

Rating: ⭐⭐⭐⭐⭐ (5/5)

I had the pleasure of working with Richard from Rictech on redesigning my website, and the experience was nothing short of extraordinary. Richard's expertise, creativity, and attention to detail resulted in a website that surpassed all my expectations.

Right from our initial consultation, Richard demonstrated a deep understanding of my vision and goals for the website. He took the time to listen to my ideas, preferences, and target audience, ensuring that every aspect of the redesign would align perfectly with my brand and objectives.

Throughout the process, Richard's professionalism and technical prowess were evident. He skillfully integrated modern design elements and user-friendly features, creating a visually stunning and intuitive website. The revamped layout and navigation flow seamlessly, providing an exceptional user experience for visitors.

Thank you, Richard, for your exceptional work and for bringing my website to new heights of success!

Sincerely,
Charles Roche
Carolyn Bentley profile picture
Carolyn Bentley
22:21 14 Apr 23
Richard has been supporting my home/business IT for several years and is always super helpful. I recently purchased a new compact laptop and he set everything up and explained how to manage and sort files and advised on the best security software. Would highly recommend him to anyone who needs responsive and friendly IT support
Stephen Craddock profile picture
Stephen Craddock
13:14 13 Mar 23
Richard was superb with diagnosing and repairing my custom computer. He was very efficient, and identified the issue quickly as well as repairing it.

If you have any computer problems I wouldn't hesitate to get in touch with Richard to sort it out. Many thanks!
Brendan Chaplin profile picture
Brendan Chaplin
21:58 25 Jan 23
I would absolutely recommend RicTECH for any business or individual looking for common sense solutions to technical web based challenges.

I have worked with RicTECH for quite a few years and with several businesses ranging from startups through to established 7 figure turnover companies. He has highly applicable expertise in many areas including web design, CRM management and development, search engine optimisation (SEO) and more. All delivered in a no-nonsense, friendly manner.

I would simply say that if you’re looking for growth in your business, more inbound leads, and improvements to operational digital processes you would be in excellent hands with Ric.

Thank you.
Kate Heasley profile picture
Kate Heasley
19:42 11 May 22
I had all my photos taken over a number of years deleted from my laptop. I rang Richard and he was able to take my laptop the same day and I had it back the next with all my photos returned.
Richard was extremely helpful and also very friendly and I would highly recommend him to anyone. I will definitely use Richard again should the need ever arise.
Eden Millis profile picture
Eden Millis
21:13 15 May 20
A brilliant service, efficient and effective. I got some really good advice and I was helped with my laptop issues straight away. Polite and very professional. Thank you
Simon Leefe profile picture
Simon Leefe
12:27 06 Apr 20
Richard always sorts out our IT problems but this time went above and beyond what was required to help and elderly parent struggling with an ipad . I would recommend him highly
Willem Mulder profile picture
Willem Mulder
15:48 30 Mar 20
Top chap!
Katherine Stannett profile picture
Katherine Stannett
13:16 16 Feb 20
Richard was very helpful and patient and managed to retrieve some lost data for me in a very short timeframe. Would highly recommend his services.
Zahid Khursheed profile picture
Zahid Khursheed
21:01 19 Dec 19
Richard from RicTECH is a very professional and polite man. I found him most welcoming and understanding to my pc problems. I had major problems with my pc and he fixed them. He checks with me to see if all is good. The best rates around. Five stars. Best Customer Service ever. Thanks .
wayne reed profile picture
wayne reed
20:26 21 Jun 18
Best place in the south east to got your PC sorted
Jenny Brown profile picture
Jenny Brown
07:08 10 Mar 18
Helpfully looked at my printer and diagnosed I needed a new one. Googled to suggest a replacement and gave great advice in a way that was accessible but not patronising. Very reasonable fee.
Graham McKenzie profile picture
Graham McKenzie
20:28 05 Sep 17
Fisrt Class Service ...friendly, quick, cost effective.. all that you would want
Al Stovold profile picture
Al Stovold
12:11 14 Jul 17
Richard quickly diagnosed and replaced a broken power supply in my custom-built PC. As a bonus he gave the insides a clean, and re-configured the fans for better air flow.
Richard De Winter profile picture
Richard De Winter
08:45 08 Jun 17
Richard provided really helpful advice on good working practises for seo and general marketing exposure. He is very good at problem solving and explaining the technical side.
David profile picture
David
10:20 15 May 17
Fast efficient and friendly service. Reloaded some drivers on my sons computer
Lee Rae-Byford profile picture
Lee Rae-Byford
08:04 25 Jul 16
Richard has been outstanding in setting up my new business website, FB, Google and Freeindex. I cannot recommend him highly enough!
Naomi Leon profile picture
Naomi Leon
19:44 24 Dec 15
It is very refreshing to deal with someone as helpful, efficient and straightforward as Richard at RicTECH. I reported a problem with my printer on Friday, he picked it up from my home on Saturday, reported back Monday, ordered and installed a replacement part, and delivered it back to me Wednesday. All for a very reasonable service fee, less than half the price I was quoted elsewhere. An excellent service, I will use again. Thank you.

Below are customer reviews sent into us by email, We appricate all feedback!

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We had a remote access session with Richard today. He sorted out some problems we had following a Microsoft update, cleaned our system and advised on some IT security issues for us. He has been our “go to” IT guy for the last 3 years and we trust him implicitly.

Thank you again, Dorothy & Steve Fryer

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Richard is the consummate professional, expert knowledge and very efficient; in addition a very friendly person who takes time to explain things in a non technical way. All this at a very reasonable cost, I thoroughly recommend him.

Richard Ottway

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Came to Richard for help after having a virus on my desk top. He reset it all back to factory settings and it is now fine. He is enthusiastic very helpful and did a grand job. As an OAP his technical help was invaluable.

B.Knight.

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I had a web site created a couple of years ago, managed by the man who set it up.  He let it lapse this summer, losing both my web site and my domain name.  I was given Richard’s name by a mutual friend and within a week he had calmly sorted out the domain name and created a new – much better – web site.  I am pretty useless as far as ICT is concerned and he patiently explained what he was doing, why he was doing it, and generally answered any questions that I had without becoming exasperated at all.  He, obviously, took the initiative in designing the web site but was very open to any suggestions that I had, and took it all on board.  Thank you very much, Richard!

Sheila Wilson

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Great service today. Richard was able to immediately identify the problem with my browser and talked me through some of the reasons he was taking the actions he did. And he made me more confident about what I can do for myself.

Tom Drake-Lee.

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Great guy, great service! Always tries to be available when you need him and many things can be

David Dyke

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