IT Support in West Sussex – RicTECH

IT & Computer Support in West Sussex

Support when you need it. Without complication. Simple easy to understand I.T. professional services when you need it the most!

Contact RicTECH I.T.Solutions.

With over 25 years of on-site diagnostic experience we have the knowledge to resolve your IT problems. Here`s just a few of the issues we resolve on a daily basis for domestic & business clients.

PC & Device Tuition , Computer diagnostics, Scam support keeping your system safe. Mal-ware & Virus removal, Home working connection issues. Connection issues to WiFi and other wireless networks, Home Networking, Software compatibility issues, Hardware failure, Data recovery, System Start up Issues, User Data transfer to a new Pc or Mac. PC Desktop repair, Website design & hosting, Remote Assistance support, Laptop Hard drive Replacement, Cloud Storage setup, Business CRM systems, System integrations, DNS configurations, Email deliverablilty issues, Website Integration logic New Business start-ups, Mircosoft Exchange services, email DKIM & DMARC setup`s. Support for cloud data services. User profile support. System bespoke/gaming builds, Gaming computer configurations. Concept Business on a budget!

Let us solve your I.T. issues & save you time going around in circles.

We have helped many clients navigate the complex world of digital Email Deliverability, Web, Hosting, Mail & CRM’s a little know-how and experience goes a long way.

Please note we do not repair screens or Apple hardware

Forget the snails pace contact RicTECH!

Does your computer suffer from…..

Slow start-up?
Sluggish response time?
Error messages popping up?
Excessive noise?
Problems configuring email clients?
A screen full of icons that you have never used?
Lack of disk space?
So slow that you’ve got time to make a cup of tea?

If any of these things ring a bell, then your at the right place. The majority of problems are simple to repair with just a little know how.

Get Remote Support

Easy, Simple & Secure, get the free remote app here, We can as

Support@rictech.co.uk

01444 247944 / 0777 927 6224

” 7 days a week “

Onsite Service from £45.00*

Remote Assistance from £42.50*

RicTECH`s 5 star reviews

Independant reviews accross many networks. Unbiased genuine customer reviews. We pride our selves on reputation to support you with all your I.T. needs.

At RicTECH, We pride ourselves on giving affordable & reliable services. If you would like more information about any of the services, please don’t hesitate to get in touch. We love to hear feedback and comments. We value your custom & our reputation.

We are independent and local, based in Burgess Hill, West Sussex. With over 26 yrs experience in Computer Systems. (and counting!) We have worked with all the major operating systems. We have built up an excellent reputation. We Strive to give you excellent service at affordable prices.

Hugh Rawlinson

12:53 30 Dec 25

Richard helped us with some laptop compatibility issues, taking the time to take us through options, and enabled us to find the best solution. He’s knowledgeable, patient and good at explaining things clearly. I’d very much recommend his business and services.

Dan Laws

16:36 21 Nov 25

Richard recently guided me through the process of building and appropriately setting up a website for my new small business Rocket Performance. Richard was incredibly helpful throughout and was able to provide me with all of the knowledge that I don't have but certainly needed to know! I am delighted with the page as well as all of the security, search engine optimisation and other relevant considerations. Richard was incredibly generous with his time throughout the entire process and no ask was too big or small. I couldn't recommend him highly enough.

Alan Lane

16:41 17 Oct 25

Excellent service as always - our new laptops are now set up and running as we requested.
RicTECH IT Solutions are highly recommended!
Thanks
Alan and Bridget Lane

William Wickham

12:48 10 Oct 25

Excellent, reliable and competent service. Could not have done without it.

Val Broom

19:45 17 Aug 25

Julie McDonald

10:04 06 Jul 25

Richard is extremely helpful and knowledgeable. Rictech IT Solutions has supported our company in organising an e commerce shop, I cloud storage support and more recently sorting out our email addresses. We are very grateful to Richard for his patience and professionalism.We will certainly be using his services again. Thanks so much!

Ry Sharp

10:43 28 Jun 25

Richard was very friendly and helpful. Not only did he resolve my problem quickly, but he made my system more robust to avoid further issues, with detailed explanations, guidance and tips throughout.

Deborah Mitchell

12:00 04 Jun 25

Richard really know his stuff. I’m not IT savy and he’s been patient and supportive. He’s been able to fix all of my IT issues promptly. Highly recommend.

Margaret Clare

14:57 14 Mar 25

Richard has always been our go-to person for tech problems above our paygrade - he is a paragon of patience. He has just sorted out a cluster of phone, ipad and computer problems that have recently occurred and it is such a relief to get this dealt with in such a coherent and courteous way. We are very grateful to him and thoroughly recommend his company.

Michael Smith

21:32 11 Feb 25

Richard diagnosed, replaced the broken parts and added extras to strengthen the mother board against future damage. He went above and beyond and included helpful tips on caring for the computer.
Brilliant!

Lee Everest

19:12 07 Feb 25

Life saver Richard literally rescued my computer from what I thought was death such a nice man and professional service

Barbara Slaney

09:23 08 Jan 25

Richard was exactly what his card says,clear,concise and affordable.He did a great job for me sorting out my printer and installing windows 11.He was very quick did a great job and was an excellent price.I highly recommend him

Accounts & Operations Oakmasters

15:00 29 Nov 24

We have used Richard for all our company IT for several years. Quick, and efficient service, would definitely recommend.

Jane Medhurst

08:34 05 Nov 24

Richard has been our I.T. Technician for many years and has consistently provided excellent service. He is always easy to reach, and if we can’t contact him immediately, he makes sure to return our call within the hour. His knowledge and expertise have been invaluable, and he is always willing to go above and beyond to help with any issues we encounter. We highly recommend Richard for anyone in need of reliable and professional I.T. support.

Anne Malkin

11:28 01 Nov 24

Richard sorted my laptop issues out within an hour. He also gave me great advice. I hope I don't need more help, no offence, but would not hesitate to make contact with any future Tech issues. Thank you.

Pete Psiclone

17:46 03 Oct 24

Not only did Richard get me back up and running about as fast as humanly possible, he took the time to explain what he was doing and why while doing it. I learned a few new things too. Fast, effective, patient and friendly.
In the nicest possible way I hope I never need you again, but be assured, if I do, you'll be my fist phone call. Thank you Richard.

Sean Scott

09:56 23 Sep 24

Great service. Quick to sort out problems

Paul Davis

18:45 04 Jul 24

I called Richard once I came to the realisation that I had bitten off more than I could chew when setting up a new business. Richard was patient, explained everything very clearly and put us on the right track. Without him I am not sure what would would have done!

Peter Chapman

19:12 08 Feb 24

Had major problems with internet speed and printing issues. Richard solved it all within an hour. Identified keyboard and mouse failure,which he ordered and replaced, Speed is now amazing. Thank you Richard, your service was definitely five star, at the right price

John T

16:01 18 Jan 24

We were recommended by a friend to contact Richard for our ongoing pc problems. We were very glad that we did. Given the age of our pc, he thought the best option would be to buy a new one. We did, and he returned to implement all the necessary applications. He was efficient, courteous and very patient with us. We will recommend him to others.

Lucy Davison

14:03 23 Nov 23

Thank you so much for great service as usual Richard. Problem solving and educating at the same time.. brilliant!

Mark Hibbert

19:16 01 Nov 23

Richard has been tremendous in helping us sort out our IT issues, both at home and at work. He is extremely knowledgeable and quick to respond and would would have no hesitation in recommending him.

Chuffed to Bits

16:01 28 Sep 23

1st PC failure in 30 years and could have affected our business. Contacted Richard for help, he examined our machine and identified the problem with the M2 drive, then rectified and reloaded Windows back on. Very prompt and professional. Also provided advice on new products. Certainly someone to call upon when things go wrong.

Charles Roche

17:39 18 Jul 23

Exceptional Website Redesign by Richard from Rictech

Rating: ⭐⭐⭐⭐⭐ (5/5)

I had the pleasure of working with Richard from Rictech on redesigning my website, and the experience was nothing short of extraordinary. Richard's expertise, creativity, and attention to detail resulted in a website that surpassed all my expectations.

Right from our initial consultation, Richard demonstrated a deep understanding of my vision and goals for the website. He took the time to listen to my ideas, preferences, and target audience, ensuring that every aspect of the redesign would align perfectly with my brand and objectives.

Throughout the process, Richard's professionalism and technical prowess were evident. He skillfully integrated modern design elements and user-friendly features, creating a visually stunning and intuitive website. The revamped layout and navigation flow seamlessly, providing an exceptional user experience for visitors.

Thank you, Richard, for your exceptional work and for bringing my website to new heights of success!

Sincerely,
Charles Roche

Carolyn Bentley

22:21 14 Apr 23

Richard has been supporting my home/business IT for several years and is always super helpful. I recently purchased a new compact laptop and he set everything up and explained how to manage and sort files and advised on the best security software. Would highly recommend him to anyone who needs responsive and friendly IT support

Stephen Craddock

13:14 13 Mar 23

Richard was superb with diagnosing and repairing my custom computer. He was very efficient, and identified the issue quickly as well as repairing it.

If you have any computer problems I wouldn't hesitate to get in touch with Richard to sort it out. Many thanks!

Brendan Chaplin

21:58 25 Jan 23

I would absolutely recommend RicTECH for any business or individual looking for common sense solutions to technical web based challenges.

I have worked with RicTECH for quite a few years and with several businesses ranging from startups through to established 7 figure turnover companies. He has highly applicable expertise in many areas including web design, CRM management and development, search engine optimisation (SEO) and more. All delivered in a no-nonsense, friendly manner.

I would simply say that if you’re looking for growth in your business, more inbound leads, and improvements to operational digital processes you would be in excellent hands with Ric.

Thank you.

Kate Heasley

19:42 11 May 22

I had all my photos taken over a number of years deleted from my laptop. I rang Richard and he was able to take my laptop the same day and I had it back the next with all my photos returned.
Richard was extremely helpful and also very friendly and I would highly recommend him to anyone. I will definitely use Richard again should the need ever arise.

Eden Millis

21:13 15 May 20

A brilliant service, efficient and effective. I got some really good advice and I was helped with my laptop issues straight away. Polite and very professional. Thank you

Simon Leefe

12:27 06 Apr 20

Richard always sorts out our IT problems but this time went above and beyond what was required to help and elderly parent struggling with an ipad . I would recommend him highly

Willem Mulder

15:48 30 Mar 20

Top chap!

Katherine Stannett

13:16 16 Feb 20

Richard was very helpful and patient and managed to retrieve some lost data for me in a very short timeframe. Would highly recommend his services.

Zahid Khursheed

21:01 19 Dec 19

Richard from RicTECH is a very professional and polite man. I found him most welcoming and understanding to my pc problems. I had major problems with my pc and he fixed them. He checks with me to see if all is good. The best rates around. Five stars. Best Customer Service ever. Thanks .

wayne reed

20:26 21 Jun 18

Best place in the south east to got your PC sorted

Jenny Brown

07:08 10 Mar 18

Helpfully looked at my printer and diagnosed I needed a new one. Googled to suggest a replacement and gave great advice in a way that was accessible but not patronising. Very reasonable fee.

Graham McKenzie

20:28 05 Sep 17

Fisrt Class Service ...friendly, quick, cost effective.. all that you would want

Al Stovold

12:11 14 Jul 17

Richard quickly diagnosed and replaced a broken power supply in my custom-built PC. As a bonus he gave the insides a clean, and re-configured the fans for better air flow.

Richard De Winter

08:45 08 Jun 17

Richard provided really helpful advice on good working practises for seo and general marketing exposure. He is very good at problem solving and explaining the technical side.

David

10:20 15 May 17

Fast efficient and friendly service. Reloaded some drivers on my sons computer

Lee Rae-Byford

08:04 25 Jul 16

Richard has been outstanding in setting up my new business website, FB, Google and Freeindex. I cannot recommend him highly enough!

Naomi Leon

19:44 24 Dec 15

It is very refreshing to deal with someone as helpful, efficient and straightforward as Richard at RicTECH. I reported a problem with my printer on Friday, he picked it up from my home on Saturday, reported back Monday, ordered and installed a replacement part, and delivered it back to me Wednesday. All for a very reasonable service fee, less than half the price I was quoted elsewhere. An excellent service, I will use again. Thank you.